Covid-19

Guest safety is very important to us. We comply with all government regulations for managing risks pertaining to Covid-19. Any cancellations due to COVID will be fully refunded. No cancellation fee will apply.

Here are some of the things we are doing to keep you safe when you stay with us:

High touch surfaces in common areas are sanitised regularly.
Hand sanitiser and disinfectant wipes are provided for guest use.
Separate guest entry door.
Separate cafe tables in the dining area.
Rooms are thoroughly sanitised after each guest booking.
Door handles have been changed to lever style.
The spa pools are treated with chlorine and are therefore safe from transmission risks.
During your time with us, we are minimising physical contact with guests but are always happy to help with any queries or requests.
We ask that guests maintain physical separation of one metre between themselves and others.

What our guests had to say

You will not find better hosts or a nicer property. Heather and David set the standard for hosts. The property is just extraordinary and the warmth and friendliness that Heather and David provide are alone a reason to visit New Zealand.

Monk, USA

The location was exceptional for me as it was away from the busy town but close enough that i could get to town when i wanted. The views of the lake and the mountains were beautiful and the grounds of the property were welcoming and well kept so i could stay there relaxed. I could just walk out...

Magdalena, USA

My wife and I stayed at Acacia Heights Gardens in early March 2020 as part of our honeymoon trip in the North Island. Sadly we were only there for 2 nights, and were sad to leave. David and Heather could not have made us feel more welcome and at home with them, they were wonderful hosts. As part...

Stuart M